client service agent through the “technological innovationâ€/web staff named lisa actually HUNG UP on me when i was talking. i’ve in no way experienced such a weak experience before. she was really rude prior to hanging up.
I had been delayed on Monday feb fifteenth two times in advance of currently being cancelled and bumped to Tuesday. While I was annoyed I understood. Then at ten:30pm I receive a textual content stating my Tuesday flight was cancelled until Wednesday.
por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
The 9/15/15, it can get some time to get forgotten. Starting with Yet another hold off in our flight, which theoretically would leave Orlando 19: 40h, and just after several hours of delay, once again on account of issues with the plane, the commander warned us that maybe the plane would not just take off on account of possible structural problem Using the luggage door in the airplane and also the door was opened to Anyone who wanted to leave the airplane.
Also recommend that each passenger place there continue in size checker so all passengers are taken care of equitably.
My husband And that i experienced first class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We were imagined to arrive in Denver at one:30 pm. The leg away from Charlotte, nc was an complete nightmare. We have been delayed, experienced a crew improve, no drinking water or ice, and many others.
On arrival in Panama with flight AA959 among the 2 luggages, a Roncato luggage, ( shots connected ) value €189 arrived broken. I straight away went to the suitable Business In the airport, exactly where the only real comment was which they handed me a « examining Article Hurt detect », which I enclose herewith. I spent the following day shopping for a different luggage and endeavoring to get in touch using your workplaces by using the phone figures indicated over the explained doc without having, nonetheless, getting any reply – the cell phone is rarely answered and the road goes blank right after many minutes of ready, it does not matter which number I dial. I thus move forward my vacation and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I again endeavor to Call your Business for the airport, but the only real advice they could give me was to situation a complaint by means of your website, which I am now undertaking. In addition to the above, I do have An additional – and possibly much more serious – criticism. At enough time of my reservation I paid out an additional $88 ($44 Each and every) for additional convenience seats. To my shock, the seats turned out to become the traditional – no extra – seats.
Over the returning flight we checked in and also the pop over to this web-site staff members greeted us and seemed quite professional. Naturally until finally we go to the counter. The youthful guy was very inexperienced. The agent close to him discussed that we put the incorrect ticket on amongst our 8 luggage. They two gentlemen could not get the job done it out and in essence explained to us almost everything was ok.
Whenever we finished going through Immigration and Customs and baggage and we had Fantastic issue discovering the ONE AA Buyer Service person who was exceptionally tough to take care of concerning the preparations for that night and next early morning. We uncovered that there have been no resort rooms out there. At 11.forty five pm he lastly gave us a voucher for your 9AM flight another early morning and also a $twelve voucher for meals.
Whenever we arrived in Portland our luggage weren't there, and American airline people ended up extremely good and mentioned they would be introduced out the following day.
the AA particular person at the AA terminal being really snide, when in truth I'd finished anything in my Management to obtain to the plane in a very well timed vogue.
Just two months ago I had a flight from albany Ny to turtle Beach front with prevent in Charlotte we landed a single hour twenty minutes afterwards we hook up on the terminal I had two hours lay over I operate from a person conclude to another to my gate the plane remains to be connected but the person explained I had to head over to buyers service they convey to me there isnt any rooms nascar is in town needed to camp out I the airport till morning she explained they ought to have delayed that flight food courts are shut I however experienced time to get on but she walked away I don’t Assume I will fly American anymore we nevertheless experienced time
I flew American airlines for the first time and it'll be my very last time it was the most horrible practical experience I'd at any time experienced using a airline. never ever all over again you experienced greater Obtain your act with each other
We procured spherical journey connecting flights through Charlotte from Boston to Aruba for eleven/28/2015. We compensated On top of that in your “more space†seating. No the place were being we educated that these “additional space†seats did not give a reclining possibility. Whenever we arrived in Charlotte, we boarded flight 874 only to b explained to through the Captain that he required to do some “plan routine maintenance†that would take a “few minutes†before we remaining, mainly because he “wouldn't be able to go away Aruba in time†if he waited to own it completed finished there.